Terms of Service

1. Agreement to Terms

By accessing and using the website avianbpo.com (the "Site"), operated by Avian BPO & IT ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Site.

2. Description of Services

Avian BPO & IT provides software development outsourcing, business process outsourcing, and IT consulting services. Through the Site, you may:

• Browse information about our services and capabilities
• Submit inquiries and project requests via our contact form
• Access pricing and engagement model information

Actual service engagements are governed by separate agreements between the Company and the client.

3. Intellectual Property

All content on this Site — including text, graphics, logos, images, icons, code, and design — is the property of Avian BPO & IT or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

You may not:

• Reproduce, distribute, or republish any content without prior written consent
• Use our trademarks, logos, or branding for any purpose without authorization
• Modify, reverse engineer, or create derivative works from Site content

4. User Conduct

When using the Site, you agree not to:

• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any part of the Site or its systems
• Use automated tools (bots, scrapers) to extract content from the Site
• Transmit malware, viruses, or other harmful code
• Interfere with the proper functioning of the Site
• Violate any applicable local, national, or international law

5. Contact Form Submissions

By submitting information through our contact or pricing form, you:

• Confirm that the information provided is accurate and truthful
• Consent to us contacting you regarding your inquiry
• Understand that a form submission does not create a binding contract or service agreement

6. Service Agreements

These Terms govern your use of the Site only. All software development, outsourcing, and consulting services are subject to separate service agreements, which will include:

• Scope of work and deliverables
• Pricing and payment terms
• Intellectual property assignments
• Non-disclosure agreements (NDAs)
• Service level agreements (SLAs)
• Termination and cancellation terms

7. Third-Party Links

The Site may contain links to third-party websites (e.g., LinkedIn, Facebook, BASIS). These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.

8. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Site will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or completeness of content

9. Limitation of Liability

To the fullest extent permitted by law, Avian BPO & IT and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the Site
• Any unauthorized access to your personal information
• Any interruption or cessation of the Site
• Any errors or omissions in content

10. Indemnification

You agree to indemnify and hold harmless Avian BPO & IT, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

13. Contact

For questions about these Terms, please contact us: